Skip to main content
Welcome to DonationPay Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Welcome to DonationPay Support
  2. Announcements
  3. Announcements

Announcements

New features, fixes, and other important announcements.

  • DonationPay Off Hours Contact and Emergency Protocol Update
  • Downtime 9/16/24 Resolved
  • DOWNTIME 9/16: Updating
  • Missed the upgrade deadline and your account was deactivated? Here's all you need to know
  • LEGACY SYSTEM TO BE DISABLED ON JULY 31st: Please complete your mandatory account upgrade
  • Scheduled Maintenance: August 13th, 11pm EST
  • Holiday Hours 2025
  • DonationPay Incident 10/6/23––Updating
  • Payments Sync Issue July 2023
  • Platform Upgrade Update: Customer Service Policy Change October 24th
  • Platform Upgrade Webinar Link and Info
  • Outage: September 15th
  • Labor Day Hours
  • Server Maintenance 7/26/22 - 7/27/22
  • 4th of July Weekend Hours
  • DonationPay Memorial Day Schedule
  • DonationPay Closed for Easter and Passover Holidays
  • DonationPay Closed for MLK Jr. Holiday
  • DonationPay Holiday Hours 2021
  • DonationPay Closed September 13th-15th
  • IATS Outage 12/1 at 6PM PST
  • DonationPay Update: On COVID-19
  • System Maintenance
  • DonationPay Closed Friday July 20th
  • Recurring Payment Transfer | Paysafe >> IATS
  • All Legacy Accounts with Paysafe Closing On March 5th
  • Intermittent SSL error resolved
  • Intermittent Downtime: Resolved
  • DonationPay Holiday Holiday and Off Hours October 2017-January 2018
  • Downtime Resolved, 9/8
  • Next ›
  • Last »
Welcome to DonationPay Support