DonationPay is experiencing downtime on 9/16/24; our main site domain has been subject to a cyber attack and we are working with our hosting providers to get things back up and running. No data breach has occurred. We will update this space with more details as they become available.
Update 10:30 AM pst:
We are still working with our hosting vendor to address the issue.
Update 12:00 PM pst:
We are still working with our hosting vendor to regain access and control of our main site account. Thank you for your patience. Please note that all support emails are down–– if you are trying to reach your account manager (AJ, Noah, Sarah, Patsy, Wynn or another rep) or contact support, please open a ticket at www.donationpay.zendesk.com and we will respond promptly.
Update 1:30 PM pst:
We are still working with our hosting vendor to resolve the issue and regain access. We expect a fix by 6pm PST.
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