Community Help

Service Notes

• Recurring donors and expiring cards
• How DonationPay Communicates With Donors
• Frequent Causes of SalesForce Transaction Failure
• Donation Notifications/ Receipts FAQ
• Social Media Information FAQ

Community Help

• How to manually move your recurring payments from the legacy system
• DonationPay Portal 2.0 FAQ
• DonationPay QuickStart Guide
• How to build a payment page in the Portal
• Platform Upgrade FAQs
• Early Access for Current DonationPay Clients: How to Upgrade Your Account

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