1. The SalesForce user associated with the DonationPay Portal has changed their password or security token.
2. The SalesForce user associated with DonationPay Portal has set a password expire limit. When the password expires due to this setting, the user must reset their password with SalesForce and then update it in the DonationPay Portal.
We recommend users turn off the expire function in order to avoid SalesForce transaction failures in the future. The link below is to a SalesForce forum post on how to do this:
https://success.salesforce.com/answers?id=90630000000
DonationPay Portal Link:
https://secure.donationpay.org/portal/?login
2. The SalesForce user associated with DonationPay Portal has set a password expire limit. When the password expires due to this setting, the user must reset their password with SalesForce and then update it in the DonationPay Portal.
We recommend users turn off the expire function in order to avoid SalesForce transaction failures in the future. The link below is to a SalesForce forum post on how to do this:
https://success.salesforce.com/answers?id=90630000000
DonationPay Portal Link:
https://secure.donationpay.org/portal/?login
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