DonationPay is currently experiencing downtime. Our team is looking into it now and we will update this page as soon as it is resolved. We expect resolution within the hour.
ETA, 8:50 AM: The outage has been resolved. We will post detail about the issue shortly.
ETA 9:40 AM:
This outage was the result of a sophisticated bot attempting to test stolen card numbers through our donation pages, a common and frustrating industry issue.
Our fraud protection tools blocked the vast majority of the payment attempts, but the bot escalated, eventually sending enough traffic to overload vendors’ servers. Donors may have experienced intermittent page unavailability starting at 2:18 am PDT. The issue was fully resolved by 8:45 am PDT. Expect email receipts to queue slightly longer than usual this morning as our systems come fully online.
Our team is working with vendors to continually improve our response to card tumbling. Please don’t hesitate to get in touch with questions or if you see suspicious activity on your donation pages.